Semiannual CIO Survey Ranks IT Specialties by U.S. Region and Industry

May 1, 2000

MENLO PARK, CA -- Internet/intranet development has replaced networking as the job category most in demand by the nation's chief information officers (CIOs), according to the semiannual RHI Consulting Hot Jobs Report. Twenty-three percent of technology executives surveyed listed this skill as the leading growth area within their IT departments, up eight percentage points from August 1999. Networking was identified as the second most sought-after specialty, receiving 21 percent of the response.

The Hot Jobs Report tracks job growth in information technology through a survey of more than 1,400 CIOs nationwide. The study was developed by RHI Consulting and conducted by an independent research firm, which polled CIOs from a stratified random sample of U.S. companies with 100 or more employees. RHI Consulting is a leading specialized consulting services firm placing information technology professionals on a short- and long-term basis.

The eight specialty areas experiencing the strongest growth in U.S. corporate IT departments, as ranked by CIOs, are:

Internet/intranet development
Help desk/end-user support
Applications development
Project management
Systems analysis
Other/don't know

"As more companies web-enable business systems, Internet specialists will remain in strong demand," said Greg Scileppi, executive director of RHI Consulting. "In addition, the growth of consumer and business-to-business electronic commerce is creating a need for experienced professionals with both solid technical skills and business acumen." The job titles most requested within this category include webmaster, web developer and e-business strategist.

Scileppi noted that networking -- the number two ranked specialty -- will remain critical within most IT departments. "The expansion of network infrastructures is increasing the need for those skilled in configuring and maintaining corporate information systems. In particular, systems engineers and network architects who specialize in security and bandwidth issues are highly marketable."

The need for experienced help desk/end-user support professionals also remains strong. Companies nationwide are actively recruiting help desk support specialists who can assist with Windows NT migration, enterprise application upgrades and the maintenance of new e-commerce sites. Within the technical support category, CIOs report the greatest demand for help desk analysts and managers.

South Atlantic, East North Central Regions Report Strong Internet Demand

While Internet/intranet development ranked as the fastest-growing IT specialty in most areas of the United States, CIOs in the South Atlantic1 and East North Central2 states expressed the strongest need for these professionals. Twenty-nine percent of technology executives in these regions cited Internet development as the greatest area of IT job growth in their companies, six percentage points above the national average.

"Due in part to their favorable business climates, the South Atlantic and East North Central regions are undergoing significant expansion. Companies seek web developers, administrators and programmers who can assist firms with the development and integration of web-based business applications," Scileppi said.

Three geographic areas in which networking was listed as the hottest area of specialization were the West North Central3 (29 percent), East South Central4 (22 percent), and Mid-Atlantic5 (22 percent) regions. Continued growth within these states is creating need for systems engineers and network managers.

Scileppi noted that the need for help desk/end-user support professionals is strong in the West South Central6 region. Nineteen percent of respondents reported an increase in job opportunities within this specialty. They are also highly sought after in the East South Central states, where 17 percent of CIOs said help desk support is their fastest-growing job category, after networking.

Finance, Insurance and Real Estate Firms Seek Internet/Intranet Developers

Finance, insurance and real estate firms are experiencing strong demand for Internet professionals, according to 34 percent of CIOs surveyed in this industry sector. "With the completion of Year 2000 compliance projects, these firms are moving forward with e-business initiatives designed to streamline operations, improve customer service and make their companies more competitive," Scileppi said.

The professional services and construction sectors are seeing the greatest need for networking professionals, according to the survey. Twenty-seven percent and 25 percent of CIOs in these industries, respectively, said networking is leading job growth within their departments.

Project management professionals are in strong demand among construction firms, according to 22 percent of technology executives surveyed in this industry. Individuals skilled in operations will find abundant employment opportunities in the retail sector, with 22 percent of CIOs citing operations as their fastest-growing job category.

The following charts provide breakdowns by region and industry:

Hottest IT Specialties April 2000

Hottest IT Specialties: 2 Year History

Specialties Experiencing Strongest Demand

RHI Consulting is a leading provider of technology professionals for the Internet economy. With over 100 locations in North America, Europe and Australia, the company offers specialized consulting services, on a project or full-time basis, for IT initiatives ranging from e-business development and multiplatform systems integration to network engineering and technical support. For more information about RHI Consulting or to learn about online job search opportunities, please visit

1 Delaware, District of Columbia, Florida, Georgia, Maryland, North Caroline, South Carolina, Virginia, West Virginia
2 Illinois, Indiana, Michigan, Ohio, Wisconsin
3 Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota
4 Alabama, Kentucky, Mississippi, Tennessee
5 New Jersey, New York, Pennsylvania
6 Arkansas, Louisiana, Oklahoma, Texas

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